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You should hear from us within three hours, if you send
your request for a quote, together with a sample of
the source documents, between 8 a.m. and 4 p.m. Central
European Time (CET). (And we are "can-do" people, most of the time.)
If you want to further specify your needs, you are also welcome to provide:
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| Editorial requirements (file format, fonts, guidelines,
etc.).
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Some background information: target
audience (that is: "who is going to use the translation?"), purpose
("what is it for?"), context ("is it a part of a larger
project?", "will it be printed, put on a Web page, included in a manual?") and
workflow ("will it be reviewed by the client or formatted
by a third-party DTP team?").
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Hints, ideas, notes, vocabulary suggestions, reference materials, previous translations
of similar texts, glossaries, pictures, if you have them.
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Job number (or anything that helps us track this particular
project).
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| A Purchase Order (aka Project Order Sheet,
etc.), specifying the scope of the work to be done,
deadline and mutually agreed
rate.
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